Monday, July 27, 2009

Service-the thing you need

After spending years in South Africa experiencing great service both in restaurants, café’s, stores- you name it-great service was always at your hand-a real experience. It was something that I grew used to and really appreciated.  

 

Now 6 months in Sweden I can now confirm, service is long gone forgotten-you pay too much for most of the services and products from rude employees that don’t feel that they are required to go that extra mile-its an experience but not the type that I want to support-I really hate the none-existence of service and I speak loud of these to people around me every time they occur.

 

Here is a great business opportunity - open a restaurant that got good quality food to a fair price and extraordinary service-blow them away, given them the experience they never expected and they will be happy, they will come back, and they will speak about "Restaurant Service” and more people will come.   

 

Go service go!

2 comments:

  1. Good man. You are absolutely right!
    Service is scarce and people are ready to pay for it.

    ReplyDelete
  2. Completely agree. Restaurant crew in Sweden think mostly about how to do as little as possible. The client even has to take away the dishes after eating.

    ReplyDelete

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