culture matters

It’s been a couple of interesting weeks with a lot of work and a lot of interesting reading. One company that has really caught my eyes is Zappos.

 

Why? Well they have been building a super strong culture/religion with the right people which all buys in to it and clearly builds and maintains it (and now culture got a life of its on). Amazing how people doing something like answering phone calls all day can feel so empowered and so free to go out of her way to satisfy a customer, and guess what the company culture supports just that. Amazing! I am really impressed and so should you! If you haven’t checked them out yet, do it!